A 99.9% Server Uptime
We have built our hosting system using reliable hardware and heavily tweaked software. Our system administrators have installed a tweaked version of Security–Enhanced Linux on our hosting servers to guarantee optimal security and stability. We have added a number of DoS prevention tools coupled with very powerful firewall software to make sure our internal network is invincible and safe.
Our Linux hosting service plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is crucial to also set up your own network architecture. That’s the reason why we set up a custom–configured internal network in each one of our data centers. Relying on first–rate Juniper routers and switches, our internal network allows for insanely fast data transmission speeds and is also fully redundant.
Because of this, you will enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, irrespective of which hosting package you have opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your cash at stake, you cannot feel truly safe. This is why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel content with our hosting service or if you wish to use a more powerful hosting solution, such as a Linux VPS servers or even a Linux dedicated servers – you will get a full refund, without any concealed costs or reimbursement charges.
24/7 Technical Support
We have mindfully selected each single member of our 24x7 support staff so that we can offer you the best possible help desk support service you can possibly get. Each of our tech support engineers has lots of years of experience working with web hosting accounts behind his back, therefore they know what they are doing. And they’re available 24x7 – you’ll be able to touch base with them at any moment and they will get back to you as quickly as possible.
Their average response time is less than twenty minutes, whereas with many other hosting providers you have to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be answered within sixty minutes.