Support Channels

  • Video Tutorials

  • Video Classes

  • You can speedily discover how to employ our Golden Moon Hosting Control Panel by using our step–by–step video lessons.

  • F.A.Q.

  • A F.A.Q. Section

  • Our Help Center possesses a long range of Frequently Answered Questions that deal with all the elements of our Web Control Panel.

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  • Ticketing System

  • A Ticketing System

  • Our client support department is at your disposal night and day to respond to your queries. You are going to receive a solution in less than 60–minute after the ticket submission.

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Types of Help

  • Shared Hosting Support

  • Hosting Support

  • Want some help with your Linux hosting service account? Thinking about how to use many of the free tools that we’re giving you? Just inform us.

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  • VPS Hosting Support

  • VPS Servers Support

  • In case that you run into troubles running your SolusVM administration interface, or with any of the free applications your VPS is pre–installed with, just contact us.

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  • Dedicated Hosting Support

  • Dedicated Servers Help & Support

  • If you have need for expert help from an admin technician or wish to modify the set–up of your dedicated server, just notify us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • We've got a team of skilled specialists in a position to help you with anything related to your semi-dedicated server. They are available 24/7 all year long.
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