Assistance Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Warranty

  • Our crew of specialists will do their best to answer to your advice tickets in up to 1 hour. If, however, the problem you have encountered calls for some help from our Admin =Team,= we’ll forward the ticket to the person in charge and will write a note to tell you.

  • Top quality support service

  • Expert Tech Assistance Service

  • Our customer support Department will be on duty for you round the clock to to respond to all service demand tickets that you send. We offer technical help and support for the software applications that are pre–installed on your machine. These include our custom made Web Control Panel, the chosen OS as well as the server administration panel (in accordance with the VPS type).

  • Intuitive help center

  • An Intuitive Help Section

  • An extensive and consistently updated knowledge base is incorporated into our custom–built Web Control Panel. It gives you quick tips on how to execute all of the primary web site control duties. The Help zone supplies extensive how to articles and step by step video guides. You can access the Help zone by pressing the Help or Video buttons in the top right part of each Control Panel section.